[ Practical Psychology Press logo ]
Practical Psychology Press

PO Box 535
Portland, OR 97207 USA
503/289-3295 phone
E-mail Practical Psychology Press

Privacy Policy / Security Information

Privacy

The Practical Psychology Press, Inc., will not sell, rent, or release any information about the customers and clients of any of our family of websites to anyone unless legally required to do so, and only with prejudice.

Most information we acquire is that which our customers provide to us through e-mail or orders. When browsing all but our shopping cart, we do not use cookies, load applications or load any sort of spyware. Our online ordering system does, however, use cookies to track the items you are adding to your shopping cart and for keeping track of where you are in the checkout process. Once your transaction is complete, feel free to clear your cache of the cookie. (See your browser's help section on how to do this.)

Our web server allows us to view the IP addresses, page accesses, and other statistics about the visitors to our family of sites, however, we do not process these reports for individual user information. While we could take these reports and determine "inexactly" to whom the IP addresses belong, and possibly even be right if you have a static IP number, we have much more important things on which to spend our time. The reports are used mostly for site maintenance, error notification, page-hit popularity, statistics and curiosity satisfaction.

It should go without saying that when you submit an order, we will have the use of your credit card number for that one transaction only (unless otherwise pre-arranged). We will not enter or keep your credit card number information in our computer or electronic records, though, it will reside on our secure internet server, hosted by Total Choice Hosting (see security information below). We keep a hard copy of the transaction for our files as required by our credit card processor.

E-mail List

NEW! - OPT IN e-mail list: Due to recent legislation, we now are adding to our mailing list only the names of persons who actively "opt in" to our Resiliency Center RESILetter e-mail list. (Add-Me!).

Before late 2004, if you sent us e-mail, we may have put you on our e-mail list named THRIVEline at the time.

We send about one message a month that centers on resiliency information and the activities of Al Siebert, PhD. If you would like to be removed from our list, please ask us to remove it, or reply directly to the e-mail you receive from us. Currently, we hand process all requests.

Please note we make every attempt to honor your request, however, sometimes our mailing has been forwarded to you by others beyond our control, which means that while YOUR e-mail does not reside on our master list, it is being sent to you by someone who DOES reside our master list. You must contact that person personally. We are unble to control what happens to the mailing once it has left us!

If your web browser doesn't handle the spam-free e-mail links above, please hover over the link and write down the first part of the address that appears in your browser's bottom status bar.

We take our responsibility to privacy very seriously.

Security Information

Look for the padlock!

Your online security is as important to you as it is to us. That's why our shopping cart provides a secure socket layer (SSL) server through our hosting service, http://www.totalchoicehosting.com. This 128-bit encryption scheme allows a safe way for you to transfer your private information to us.

You should see a locked padlock somewhere on the edge of your browser window on each page of our store (and especially in the shopping cart area where you enter your personal information). It is usually located on the right, in the top or bottom status bar. This ensures, according to your browsing software, that the page is protected by a secure server. You can hover over it to see who the signing authority on the secure certificate is. Some older outside links to the information page may be insecure, but once you get to the shopping cart, a padlock should be visible and locked.

Currently, our server is backed by a secure certificate that was provided to us through Total Choic Hosting by AddTrust:

About AddTrust
AddTrust Certificate logo AddTrust, a European company based in Malmo (Sweden), operates a unique business concept for outsourced Public Key Infrastructure (PKI) services. These services are built on recognized top-level European expertise in the legal, technical, security and standards fields. AddTrust services are delivered through global services network of Trust Service Providers (TSP). AddTrust digital certificates are compliant with most PKI-enabled standard products on the market and the operation of AddTrust Services is set up to meet legal requirements for electronic signatures in Europe and internationally.

For more information, please view TotalChoice Hosting's Secure Server page at http://www.totalchoicehosting.com/help/id95.htm or the Mozilla/Netscape/Firefox information at Mozilla's Using Certificates page, as well as their list of currently accepted certificate authorities: https://certs.netscape.com/.

TotalChoice Hosting Equipment

(As of May 16, 2006): Dual 2.4GHz Intel Xeons, Red Hat Linux 7.3 and 9.0, 512 - 2048 MB of Ram

PLEASE! Do not send us (or any one else for that matter) your confidential credit card account information by straight email. We will likely not honor orders sent directly through email.

The Practical Psychology Press family of Web sites

[Practical Psychology Press logo] Home | Orders

© Practical Psychology Press, Inc.

Site designed and maintained by KP Services
updated Sept 18, 2006