Practical Psychology PressPO Box 535
Portland, OR 97207 USA
503/289-3295 phone
Privacy Policy / Security Information
Privacy
The Practical Psychology Press, Inc., will not sell, rent, or release any information about the customers and clients of any of our family of websites to anyone unless legally required to do so, and only with prejudice.
Most information we acquire is that which our customers provide to us through e-mail or orders. We do not use cookies (except for our shopping cart), load applications or load any sort of spyware. Our online ordering system does, however, use cookies to track the items you are adding to your shopping cart and for keeping track of where you are in the checkout process. Once your transaction is complete, feel free to clear your cache of the cookie. (See your browser's help section on how to do this.)
Our web server allows us to view the IP addresses, page accesses, and other statistics about the visitors to our family of sites, however, we do not process these reports for individual user information. While we could take these reports and determine "inexactly" to whom the IP addresses belong, and possibly even be right if you have a static IP number, we have much more important things on which to spend our time. The reports are used mostly for site maintenance, error notification, page-hit popularity, statistics and curiosity satisfaction.
It should go without saying that when you submit an order, we will have the use of your credit card number for that one transaction only (unless otherwise pre-arranged). We do not enter or keep your credit card number information in our computer or electronic records. Since January 1, 2008, we no longer capture the credit card number during your transaction. All secure information is now be handled by our third party merchant processor (PayTrace) and its partners and/or PayPal and its partners. We keep a hard copy of the transaction (without full credit card number) for our files as required by our credit card processor.
E-mail List
NEW! - OPT IN e-mail list: Due to the 2003 CAN-SPAM act we now are adding to our mailing list only the names of persons who actively "OPT-IN" to our Resiliency Center RESILetter email list.
Before late 2004, if you sent us email, we may have put you on our email list named THRIVEline at the time, now called the RESILetter Resiliency eNewsletter.
We send about one message a month that centers on resiliency information and the activities of Al Siebert, PhD. If you would like to be removed from our list, please visit the Resiliency Center contact at page Resiliency Center RESILetter email list management, or reply directly to the email you receive from us.
Please note we make every attempt to honor your request, however, sometimes our mailing has been forwarded to you by others beyond our control, which means that while YOUR email does not reside on our master list, it is being sent to you by someone who DOES reside our master list. You must contact that person personally. We are unble to control what happens to the mailing once it has left us!
We take our responsibility to privacy very seriously.
Security Information
Look for the padlock!
Your online security is as important to us as it is to you. That's why our shopping cart provides a secure socket layer (SSL) server through our hosting service, http://www.totalchoicehosting.com. This 128-bit encryption scheme allows a safe way for you to transfer your private information through us to our merchant processor.
You should see a locked padlock somewhere on the edge of your browser window on each page of our store and "HTTPS" in the header (and especially in the shopping cart area where you enter your personal information). It is usually located on the right, in the top or bottom status bar. This ensures, according to your browsing software, that the page is protected by a secure server. You can hover over it to see who the signing authority on the secure certificate is. Some older outside links to the information page may be insecure, but once you get to the shopping cart, a padlock should be visible and locked. If you do not see the padlock on this page reload it using its secure server address: https://www.practicalpsychologypress.com/privacy.shtml
Currently, our server is backed by a secure certificate that was provided to us through Total Choice Hosting by UserTrust. We also receive a "EXCELLENT" rating from the Web of Trust security scorecard.
UserTrust
For more information, please view TotalChoice Hosting's Secure Server page at http://www.totalchoicehosting.com/help/id95.htm or the Mozilla/Netscape/Firefox information at Mozilla's Using Certificates.
Online Credit Card Processing
Our online credit card processing company is PayTrace. Please see more information on their Privacy and Security policies
Link to a PDF bulletin announcing PayTrace's passing of the Payment Card Industry's Cardholder Information Security Program (PCI CISP) security audit for 2008
![[ Practical Psychology Press logo ]](PPPGRAFX/01PRESS-GRAFX/PRESS4.GIF)
PLEASE! Do not send us (or any one else for that matter) your confidential credit card account information by straight email. We will not honor orders sent directly through email.
Visit our sister bookstores (offered in partnership with Amazon.com) for more thriving, surviving and resiliency resources:
